Services AI Operations & Consulting
06Technology and automation
AI automation, consulting and software development
The future of marketing is not about doing more work. It is about building systems that do more of the work. Every business has tasks that people repeat many times a week. Some suit AI and automation, and some do not. We help you find out which is which, and we build the parts that do, alongside a software team that can take on larger products.
Finding the right processes
We list your repeated tasks, estimate the time each takes, and choose the ones where automation would give a clear return. We also tell you which tasks are better left to people.
AI automations for marketing and sales
We identify repetitive, time-consuming processes and transform them with AI and automation: AI lead qualification, automated follow-ups, CRM automation, AI content workflows, reporting and analytics automation, marketing operations, customer communication automation and custom AI workflows. Automate the repetitive. Amplify the strategic.
AI-assisted content and reporting
First drafts of reports, summaries and content, prepared from your own data and checked by a person before use. This saves hours of routine writing and keeps a human responsible for accuracy.
Custom tools and assistants
Small, specific tools built for your team: a product-knowledge assistant, a proposal generator, a customer-question responder that hands over to staff when it is unsure.
Web apps and product development
Customer portals, dashboards, booking systems, inventory tools, and ordering and claims apps, designed around how your people work and built to be maintained. We have delivered platforms that handle large payment volumes and many thousands of daily users. For software companies and independent software vendors we also act as an outsourced product development partner, with designers, developers, testers and project managers working to your roadmap and standards.
Salesforce, blockchain and IoT
Configuration and custom development for organisations that run on Salesforce, and focused builds in blockchain and connected devices where the technology fits the problem. We say plainly when it does not fit.
AI and machine learning consulting
Advice on data, tools, costs, privacy and staff guidance, so your use of AI is deliberate and safe. Where a larger machine learning build is justified, our engineers can carry it out.
How we work
How the work runs
- 01
Audit
A short review of your processes and tools.
- 02
Prioritise
A ranked list of opportunities, with time saved and cost for each.
- 03
Build a pilot
A working version for one process, tested with the people who will use it.
- 04
Extend
Roll-out to further processes once the pilot has shown its value.
Questions
Questions about ai operations & consulting
Will AI replace our staff?
Our work is aimed at removing repetitive tasks, so staff can spend their time on work that needs judgement and conversation with customers. We do not build systems to remove people from decisions that matter.
Is our data safe?
We choose tools and set-ups with your data in mind, explain what leaves your systems, and agree the rules with you before we build.
Where should we start?
With one process that is repetitive, well understood and costs real time each week. A small, successful pilot teaches more than a large plan.
What is outsourced product development?
It means a software company uses an external team as an extension of its own to design, build and test its product. We work to your roadmap and standards, and report clearly on progress.
Will we own the code?
Yes. Ownership and handover terms are set out in the agreement before development starts.
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